• Like us on Facebook
  • Follow us on Instagram
  • Follow us on Twitter
  • Book with Confidence - Covid-19 Updates
  • My Account
  • 0 Shopping Basket
  • Menu
    • Special Offers
    • Transport Services
      • Airport Transfers
      • Quote Form
      • Wedding Transfers
      • Exclusive Hire
      • Bespoke Touring
      • 525 Cross Lakes Experience
    • Contact
    • How to find us
    • Book with Confidence Covid-19
    • About Us
      • World Heritage Site
      • Our Story
      • Meet the Team
      • Careers at Mountain Goat
      • Testimonials
    • Blog
    • FAQs
    • Brochure Downloads
    • Edit your Booking
  • Lake District
  • Yorkshire
  • Private Tours
  • Transport Services
    • Airport Transfers
    • Quote Form
    • Wedding Transfers
    • Exclusive Hire
    • Bespoke Touring
    • 525 Cross Lakes Experience
  • 015394 45161
  • Search Tours
  • Experience 
  • Private Tours

Tours from

  • Ambleside
  • Chester
  • Keswick
  • Liverpool
  • Manchester
  • Windermere
  • York
Lake District

Lake District

Yorkshire

Yorkshire

Private Tours

Private Tours

Can you pick us up from anywhere?

Getting here

Get information for our starting locations

Learn More

Bespoke Touring & Exclusive Hire

Create the perfect trip for you

Learn More

Scheduled Tours - Booking

What measures are in place?

Mountain Goat has put many new rigorous procedures in place including increased cleaning before, during and after each tour. Hand sanitiser will be freely available to all passengers. Our driver-guides will be conducting additional deep cleaning and disinfection of handrails, door handles, seats and overhead compartments on a daily basis. 

How many people will be on my scheduled tour?

Due to the COVID-19 outbreak we have reduced our capacity on scheduled tours by 50% to 8 passengers on a 16 Seater Mercedes Sprinter Minibus to enable social distancing.

Do you provide hand sanitiser on board?

Yes, hand sanitiser will be freely available on all services.

What services are available post Covid?

On reopening on Saturday 4th July we are offering our scheduled Ten Lakes Spectacular & High Adventure tour from South Lakes as well as our scheduled Yorkshire Dales & North York Moors & Whitby tour from York. 

What if I have symptoms after my tour?

If you have Covid-19 symptoms up to 14 days after your tour we ask you to please contact our office on 015394 45161 to advise a member of staff then we can inplement our procedures and contact all nescessary parties. 

What happens if there is an outbreak onboard?

Your contact information will be kept on file for 21 days encase a track and trace procedure needs to be implemented due to an outbreak onboard a vehicle.

Do I have to wear a face mask?

As per the government guidance it is mandatory for passengers to wear face coverings when using public transport in England which we will provide free of charge as well as viser if requested. On private hires, face masks aren't required.

How will I know where to sit?

Our seats will be labelled with green ticks & red crosses to advise where is safe to sit.

Scheduled Tours - The Tour Experience

Do you provide lunch?

There is an option for us to provide lunch on certain tours, at an additional cost.  Full day tours stop half way for lunch at a local village, café or pub.

How often are the toilet stops?

Depending on the tour, there are regular stops throughout the day.

How long are the stops?

Depending on the tour and the itinerary the length of stop will vary. There are frequent stops; some will be a quick photo stop other will be to explore an area, attraction to village. Lunch stops are usually an hour.

What is the group size?

The maximum group size would be 16.  The minimum group size is 1.

Scheduled Tours - When I arrive

Where are the main pickup points?

The main pickup points are Windermere TIC, Bowness Bay Pier and Ambleside Bus Station.  We also have tours departing from Keswick and York.

For full details see out How To Find Us page

What should I do once I arrive at the pickup point?

If arriving at the Windermere Infomation Centre please make yourself known to a member of staff. 

If at a pickup location please be puntual and look out for the bus. Our drivers have serveral pickups in the morring, so if they are late don't worry. Wait 10/15 minutes then give us a call and we'll advise you. 

Do I need to bring my printed ticket?

Not essential, each driver will have a list of expected passengers.  Knowing your reference number may be beneficial.

Will the bus wait for me if I'm late?

Due to the nature of our tours, we cannot wait for customers who arrive at their tour start point late.

This would impact the collection of the other passengers and cause a delay for the entire tour.  It would be considerate to arrive at the pickup point earlier then required.  If you expect to be very late, please call the Mountain Goat Team.

If you are travelling to Windermere by train, and are changing at Oxenholme The Lake District, we recommend you allow plenty of time to make this connection.

What should I wear and bring?

Please dress according to the season, but as it is the Lake District, please bring a rain coat.  Wearing sensible walking shoes would be beneficial.  Maybe a snack, water and a camera.

Scheduled Tours - On-board the bus

Can you carry my luggage?

Due to the size of our vehicles, ideal for the Lake District roads, we are only able to carry small day sized backpacks. Larger luggage maybe carried on-board with prior arrangement, but please note this may not be possible on some services/tours, please check at time of booking.

Windermere Information, our official start point, offer Mountain Goat customers a special rate of £4 for luggage storage in large secure lockers for the day.

Many Hotels and Guest Houses also offer their customers luggage storage facilities, please note charges may apply at those third parties.

How much walking is required?

Our tours are designed as scenic mini-bus tours. We take you to as close to the scenery as possible. Depending on the tour there is opportunity to walk short distances, but all walking is optional. Walking is to a place of interest or to board a cruise for example.

Do you allow dogs on your tours?

We only allow assistance dogs on our tours, please inform us at the time of booking. Our Cross Lakes Experience accepts dogs for an additional charge.

I require a specific seat due to my health

Please contact us if this is the case. Although we cannot reserve seats we have a courtesy seating policy allocated to several seats. We can inform your driver to advise customers boarding the bus. 

Airport Transfers

How do I book & pay

To submit an enquiry please fill out our online enquiry form, email us at tours@mountain-goat.com or call us on 015394 45161. We will advise our availability and the price.

The full amount is due 14 days prior to the hire date. We except card payments over the telephone. There is no booking fee.

Can you carry Wheelchairs?

We are happy to carry collapsible wheelchairs. There is a boot for foldup wheelchairs and pushchairs the space available is on a first come first serve basis.

Please note, our vehicles are Mini-Buses and there are at least 3 steps that customers are required to climb to board our vehicles. 

What if my flight is delayed?

If your flight is delayed, please contact us with your new estimated time of arrival. If you flight is delayed by over 2 hours we cannot guarantee to meet you immediately after landing, but we will meet you as soon as reasonably possible.

If your inbound flight is delayed over 8 hours, cancelled or redirected to another airport, our services will be deemed as cancelled and cancellation terms will apply.

Bespoke Private Hire

Where do your tours start from?

Our official start point for all our tours is Windermere Information, located close to the Windermere Rail & Bus Stations. We can offer a complementary collection service from Hotels and Guest Houses located in Ambleside, Bowness-on-Windermere, Grasmere & Windermere. We also offer a transfer service from Grange-Over-Sands, Kendal and Keswick, please note there may be a charge from these towns. 

Hints & Tips when visiting York

Learn More

Four seasons in the Lake District

Learn More

UK Travel Check List

Learn More

Contact us

Phone:
015394 45161

Email:
tours@mountain-goat.com

Address:
Victoria Street, Windermere, Cumbria, LA23 1AD

Stay Connected:

  • Like us on Facebook
  • Follow us on Instagram
  • Follow us on Twitter

Latest Deals & Offers

Sign up to our newsletter and get our latest deals, offers and our best travel advice

  • Special Offers
  • Transport Services
  • Contact
  • How to find us
  • Book with Confidence Covid-19
  • About Us
  • Blog
  • FAQs
  • Brochure Downloads
  • Edit your Booking
  • UKinbound
  • tripadvisor
  • Visit England
  • Green Tourism - Silver Award

A Dreamscape Digital Solution | Copyright © 2022 Mountain Goat

  • Terms and Conditions
  • Privacy Policy
  • Cookies
  • Site Map
Top
Loading
Loading...
Continue Shopping Checkout
We use cookies on this website, you can read about them here. To use the website as intended please... ACCEPT COOKIES